Our Experience Shows We have been doing computer and network support and service in Greater Boston for many years. In 2002 we decided to bring our knowledge and quality of service together under one roof in our home town, in our store located at 461A Main St. Waltham Massachusetts, "Birthplace of the American Industrial Revolution". We started Plug-n-Play PC in order to fill the gap we felt existed between high level tech service, and high level customer service. Too often we felt you could either have one or the other, not both at the same time. Our mission is to change that. Our promise to our customers is we will bring you an understandable solution and complete that work quickly. We will stand behind our work, and be knowledgeable, certified, and passionate about technology, whether at our place or yours! Even if you decide not to call us, please remember this: there are many "fly-by-night" part-time "techs" looking to make a quick buck off unsuspecting consumers. Just because they may be cheaper per hour, doesnt mean they are faster than someone that charges more. Often the opposite is true, and you end up paying more for inferior service and support. Make sure you get references. With technology service the old adage holds true: "You get what you pay for" and your data is certainly worth taking the time to make sure you are hiring a quality technician.
Trained and Certified Whether it's a virus or parasite that has your machine bogged down, or a new PC that you need set up and configured, our A+ Certified technicians specialize in servicing, upgrading, and networking ALL brands of computers, handhelds,printers, from Windows to Macintosh-Desktop to Laptop!
Convenience We have a convenient Main Street location you can bring your problems or we can come to you ; if we can not resolve the problem quickly while on site we offer our customers the option of free pick up and delivery within our operating zone. Computers can be hard enough to deal with when they are working correctly. It shouldnt be difficult and expensive to get them fixed when they are down .
Locally Owned The owners of Plug-n-Play PC are also citizens of Waltham, and are active members in this community.We have grown up in this wonderful city. Our children attend school here. By supporting local businesses, such as ours, you also help support and sustain the local economy, a very important part of maintaining local identity and longterm economic viability.In the end you can take comfort that your money supports not only a very appreciative and thankful local business, but also is not siphoned out of the local economic system to a corporate office in another state, or worse yet, another country.